Privacy policy

What Gardens World collects, why, and how long it stays.

Who is responsible

Gardens World, at 104, Berasia Road, New Beriyar, Lambakheda, Bhopal, Madhya Pradesh 462038, India, decides what happens to the personal data collected through this website. This policy is written under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

What we collect

To take an order

Name, delivery address, pin code, phone number, email address.

To answer a message

Whatever you write to us, plus your email address.

Automatically

IP address, browser type and pages visited, through server logs and cookies.

Never collected

Card numbers, UPI PINs, bank credentials. Payment is authorised inside your own bank’s app, not here.

Why, and who else sees it

Delivery: your name, address and phone go to our courier partners, and to nobody else.
Support: your email stays in our own inbox.
Legal: we disclose only where an Indian law or a court order requires it.
We do not sell, rent or trade personal data. We run no advertising retargeting.

Order records are kept for three years so that a return or a dispute can be settled. Support email is deleted after twelve months. Server logs roll over in thirty days.

Your rights, and how to use them

Ask for a copy of the data we hold about you.
Ask us to correct anything wrong.
Ask us to erase it, where no order or legal obligation still needs it.
Withdraw consent for anything you gave it for.

Grievance officer

Write to the grievance officer at connect@gardensworld.shop, or to 104, Berasia Road, New Beriyar, Lambakheda, Bhopal, Madhya Pradesh 462038, India. We acknowledge within two working days and resolve within thirty, as the DPDP Act requires.

Last updated: 12 August 2026 · Written for Gardens World and no other shop.