Shipping policy
Where we ship from, what it costs, and how long it honestly takes.
Rates
Shipping is charged once per order, not per item. A raised bed and a bag of clips in one order travel on one charge.
Dispatch and delivery time
These are the courier’s working-day estimates, not a guarantee. Rain in August and the week around a major festival both push the far end of the range out, and we would rather write that here than promise a date we cannot hold.
Cash on Delivery
Cash on Delivery is available on most pin codes that our carriers serve. The checkout will tell you if yours is not one of them. COD orders are confirmed by phone or email before dispatch, so keep the number you enter reachable.
We accept UPI and Cash on Delivery. We do not take payment by any other route.
Damage, delay and wrong address
- If a parcel arrives damaged, film the unboxing and email us within 48 hours — see the return & refund policy.
- If tracking has not moved for five working days, email us and we will raise it with the carrier.
- An incorrect or incomplete address is the most common cause of a returned parcel. Re-dispatch after a failed delivery is charged again at ₹59.
- We cannot redirect a parcel once it has been handed to the carrier in Bhopal.
Questions about a shipment
Email connect@gardensworld.shop with the order number. Phone +91 70001 19711 during Customer service: 10:00 AM – 9:00 PM IST, daily.
Last updated: 12 August 2026 · Written for Gardens World and no other shop.