Payment policy
Two ways to pay: UPI, or Cash on Delivery. That is the entire list.
What we accept
Our business is currently below the applicable GST registration threshold and is not registered for GST. GST is not charged separately on our orders, and GST tax invoices are not issued.
We do not accept cards or PayPal, and we never ask for card details by phone or email. Nothing is stored by us: a UPI payment settles in your own app, and Cash on Delivery is handed to the courier.
What we do not accept
- We are not set up for net banking, wallets or international payment.
- We do not store, see or process any payment instrument on this website.
- We will never ask you for a PIN, a one-time password or your UPI login.
A UPI payment is authorised inside your own bank’s app. Nothing about that authorisation reaches us except a success or failure result.
Failed and duplicate payments
Money left, order missing
Email connect@gardensworld.shop with the UPI reference. Banks usually reverse an unmatched debit on their own within a few working days.
Paid twice
Send both references. We refund the extra one to the same account, within 5-7 business days.
COD refused
The order is cancelled and nothing is charged; repeated refusals may limit COD on later orders.
Last updated: 12 August 2026 · Written for Gardens World and no other shop.